Effective Date: September 3, 2026

At Disayana Digital Marketing, services follow the scope and timelines agreed with the client. These cancellation terms apply unless a signed quote says otherwise.

1. Cancellation by client

Written notice is required. After work has started, you remain liable for completed work, allocated resources and non-refundable third-party costs.

2. Monthly retainers

SEO, social, ads management and similar retainers end at the close of the current billing period unless we agree otherwise in writing. Fees already paid for a started period are not refunded.

3. Project work

Websites, branding, video and similar projects may be billed for work completed up to cancellation. Advances may be retained against that work.

4. Advertising

Stopping management does not automatically stop Google or Meta campaigns. Platform spend follows those platforms’ rules.

5. Client delays

Missing content, access or payment extends the timeline. That is not automatic grounds for cancellation or refund.

6. Cancellation by us

We may suspend or end work for non-payment, breach, or if we cannot reasonably deliver. Paid amounts may not be refundable.

7. How to cancel

Email mail@disayana.com. The effective date follows the quote or written confirmation.

cancellation policy.